Returns process

Lehtipiste’s process for returning unsold copies of products.

Single-copies are sold through consignment according to agreed commission terms. Stores can opt to return any unsold copies and get a reimbursement with the next invoice. Each and every unsold copy undergoes careful further processing. Magazines are either returned to the publisher or destroyed and then processed into paper or pulp. Lehtipiste is not permitted to give away any magazines as they remain publisher property.

Another option is to pick up unsold copies as standalone returns for return to publisher. An agreement regarding such returns must always be in place before the product is released. The returns are subject to a current pickup fee.

Products/cases with no right of return are agreed upon separately.

Returns process for magazines

1. The magazine (issue) is distributed to the store.

2. The magazine remains on sale for the duration of its on-sale period, typically until the release of the next issue.

3. As a new issue arrives and is put on display, the store proceeds to return the previous issue digitally. Returns are picked up at the store by Lehtipiste on an agreed date.

4. We conduct random sampling on picked-up physical returns and digital returns information. If a return is found correct, the store gets a reimbursement for the returned magazines with their next invoice. If a return is found incorrect, it is rejected and the rejection is communicated with a delivery ticket.

5. After the week of return, stores have an additional two weeks to make returns.

6. Depending on the returns method agreed with the outlet, one or two reminders are issued for any missing returns. Any returns made after the allowed returns period are automatically rejected.

7. Returned magazines are delivered to recycling depots and used as raw material in the manufacture of recycled paper.

8. Publisher payments are settled for copies sold.

9. Any magazines returned as standalone returns are picked again on pallets at our dispatch centre for return to publisher. Standalone returns for an issue must always be agreed upon separately before distribution.